KLGuiManager quits Unexpectedly

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KLGuiManager quits Unexpectedly

Postby Filip4114 » Sat Dec 24, 2011 2:29 am

When installing (as an admin) KeyLemon 2.5 on my iMac, it works perfectly, however if I also want to prepare profiles for the other accounts on the same computer I each time get an error "KLGuiManager quits Unexpectedly" ... Is this because it a trail version, does someone else successfully uses KeyLemon on OS X Lion with Multiple accounts. I love to buy this product if only I know it works for all accounts on my Mac. Appreciate your feedback, Filip.
Filip4114
 
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Joined: Sat Dec 24, 2011 2:22 am

Re: KLGuiManager quits Unexpectedly

Postby Pascal » Mon Dec 26, 2011 9:22 am

Hi Filip4114,

Could you send us the file logs.txt located in /Users/Shared/.KeyLemon/logs.txt at support(at)keylemon.com ?

This file might help to understand the problem.
Note that ".KeyLemon" folder is an hidden folder. Please take a look at this article to enable view of hidden files in Finder.


Best regards
Pascal
Pascal
 
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Joined: Mon Jun 08, 2009 2:32 pm

Re: KLGuiManager quits Unexpectedly

Postby Filip4114 » Tue Dec 27, 2011 12:57 am

Hi Pascal, just have sent you an e-mail with the requested data, starting to think the other users are trying to save their profile files in the same admin folder (to which they do not have enough privileges..)

Really appreciate your help,

Filip
Filip4114
 
Posts: 3
Joined: Sat Dec 24, 2011 2:22 am

Re: KLGuiManager quits Unexpectedly

Postby Pascal » Tue Dec 27, 2011 11:54 am

Hi Filip,

Thanks for the logs. I just sent you a new pkg. Hope this should fix the problem.

Best regards
Pascal
Pascal
 
Posts: 306
Joined: Mon Jun 08, 2009 2:32 pm

Re: KLGuiManager quits Unexpectedly

Postby Filip4114 » Tue Dec 27, 2011 2:10 pm

Dear Pascal,

I followed your instructions and installed the new pkg and ... IT WORKS !! In the meantime I have purchased the license. What a service !!!

Thanks again, Filip
Filip4114
 
Posts: 3
Joined: Sat Dec 24, 2011 2:22 am


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